IE Business School Online Masters
Ram Parasuraman
July 27, 2010
I got to experience this when we were doing the Benihana case. The professor asked us to visit the restaurant to get a first hand experience so that we could enjoy a lively discussion throughout the week. As we have no doubt made clear, our class is located all over the globe. So, when the instruction goes out from the Professor, each of us is going to try and hunt down the nearest Benihana to give it a glimpse. For me, it literally meant just a glimpse as I'd get little to eat in a Japaneses restaurant being a veggie who neither ate meat nor seafood.

The discussion was lively indeed and although I agree with the professor that it would have been splendid to sit in a Benihana together discussing operations, we would have missed a Global perspective. Instead of discussing operations at 1 Benihana, we now got a chance to discuss the Operations variability or Consistency across several WW Benihanas. Isn't that what the Global MBA experience is all about?

The IE Global MBA from an adVENTUREous California GMBA Q&A


8 Comments

Not sure what a Benihana restaurant is but we have some great Japanese restaurants here in Kansas City.

Does anyone know of a Benihana restaurant in Kansas City?

Comment by Kansas City Real Estate — July 30, 2010 @ 2:34 am

Howdy Ram,

In your technical jargon, would you not say, this is putting eyes and ears on to the cloud? Ha Ha!

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